Management Team

Adetutu Pratt

Head Customer Service

Adetutu Pratt is a Sales & Marketing Professional with 16 Years of Cognate experience under her belt in the Downstream Oil & Gas Sector.

She holds a Bachelor of Science degree in Economics from the University of Ado-Ekiti (OSUA) and is a Student Member of the Association of Chartered Certified Accountants (ACCA).

She started her working career with the Bureau of Public Enterprise Abuja (BPE) where she worked in The National Council of Privatisation Unit (NCP) which was responsible for handling bids for defunct establishments and Public companies that were privatised.

Tutu joined Oando Plc in 2001 as a Commercial Sales Executive and left as a Branch Manager after about six years, during which she held various roles which include Commercial sales, Lubricant Marketing, and Speciality Sales (Bitumen, Chemicals, LPFO & Gas).

She joined SPOG Petrochemicals Ltd where she was responsible for Developing New Businesses and setting up the new Industrial and Bulk sales departments.

She has been with Eterna Plc for Five Years, initially as Lead Industrial & Bulk fuels and then Lead Castrol Industrial & Automotive.

She is passionate about driving and managing Sales Volumes, Revenue, and Margins by constantly winning new sales, retaining existing client’s portfolio as well as managing Key Industrial & Automotive relationships to achieve top and bottom-line impact.

She has attended numerous training/workshops over the course of her career in Performance Enhancing Program, Industrial Sales Training(Mack Tay Tack), Fundamentals off downstream Oil & Gas Industry, Advanced Customer Service Excellence, Interpersonal & Negotiations Skills(LBS), Total Quality Management, Budgetary & Budgetary Control (LBS), Personal Branding, Mindset Shift, Lubes Sales & Profitability, Neuro-Linguistic Programming(OLCA) , Self Mastery and Emotional Intelligence & Leadership.

She recently assumed the role of Head Customer Service with Eterna Plc and will drive the vision to ensure excellence in service delivery Sthat exceeds customer needs.